General Information
Saloin Living is operated by SALOIN LTD, a company of type LTD, with its legal address at Office 8971, 321-323 High Road, Chadwell Heath, Essex, United Kingdom, RM6 6AX, and company number 16906021. For refund requests, contact help@saloinliving.com.
Nature of Digital Products
Because eBooks are digital content that is made available immediately after purchase, they cannot be given back once they have been accessed. Once a download link has been delivered and the eBook has been accessed or downloaded, the purchase is generally not eligible for a refund.
When We Will Refund
We will review and, where appropriate, issue a refund in the following situations: the eBook file is faulty or corrupted and we are unable to provide a working replacement; you were charged more than once for the same order; or the eBook you received is materially different from its description.
Nothing in this policy affects any rights you have under applicable consumer law.
How to Request a Refund
Please email help@saloinliving.com with your order details and a brief explanation of the problem. Screenshots or other evidence can help us resolve your request faster.
We will respond as soon as possible. Approved refunds are returned to the original payment method used for the purchase.